What Are Cookies
Cookies are small text files that are placed on your computer or mobile device when you visit our website. They are widely used to make websites work more efficiently and provide information to the website owners.
How We Use Cookies
We use cookies for the following purposes:
- Essential Cookies: Required for the website to function properly
- Performance Cookies: Help us understand how visitors interact with our website
- Functionality Cookies: Remember your preferences and settings
- Marketing Cookies: Used to deliver relevant advertisements
Types of Cookies We Use
| Cookie Name | Purpose | Duration |
|---|---|---|
| session_id | Maintains your session when logged into our portal | Session |
| csrf_token | Security protection against cross-site request forgery | Session |
| user_preferences | Stores your language and display preferences | 1 year |
| _ga | Google Analytics - distinguishes unique users | 2 years |
| _gid | Google Analytics - distinguishes unique users | 24 hours |
Third-Party Cookies
We use the following third-party services that may set cookies:
- Google Analytics: For website analytics and performance measurement
- Stripe: For payment processing
- Cloudflare: For security and performance
Managing Cookies
Most web browsers allow you to control cookies through their settings preferences. However, limiting cookies may affect your experience on our website.
To manage cookies in your browser:
- Chrome: Settings → Privacy and security → Cookies and other site data
- Firefox: Options → Privacy & Security → Cookies and Site Data
- Safari: Preferences → Privacy → Cookies and website data
- Edge: Settings → Cookies and site permissions → Cookies and site data
Changes to This Policy
We may update this Cookie Policy from time to time. We will notify you of any changes by posting the new policy on this page.
Contact Us
If you have any questions about our Cookie Policy, please contact us at:
VoIPot
27 Wye Road
High Wycombe
HP10 0DU
Tel: 01844 220022
Email: privacy@voipot.uk